Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform and websites (collectively, “Services”) provided by RLS Design Incorporated, its subsidiaries and affiliates (collectively, “RLS Design”). By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services. Please note that the statements set forth under the headings “In Other Words” are provided as a courtesy solely for your convenience and are not legally binding or otherwise intended to modify these Terms in any way.

In Other Words,

By using RLS Design, you agree to our privacy policy and Terms of Service.

1. Collection of your Personal Information

RLS Design may collect personally identifiable information, such as, but not limited to, your email address, name, physical address, telephone number and IP address. If you purchase our Services, we collect and store your billing and credit card information. The information that we collect and store often depends on the type of Service that you use. For example, when you register with RLS Design, we collect and maintain your account information such as login name, password, email address and contact information. If you contact our customer service personnel, we may record the phone call or retain the email string or chat transcript for quality assurance purposes. If you agree to a RLS Design Services Agreement (“SA”) (as defined in the Terms of Service), where offered, we will collect and store your name, phone number, address, email address, information about your business if applicable, and other information you provide to us regarding your engineering services requirements and other information. RLS Design may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites. RLS Design will not delete customer information other than upon customer request. However, RLS Design reserves the right to delete customer information to remove inactive email or accounts.

Information about your computer hardware and software may be automatically collected by RLS Design. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. RLS Design also collects geolocation information based on visitors’ IP addresses. This information is used by RLS Design for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, RLS Design may also collect information about your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, this information may be collected and used by them. RLS Design encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. RLS Design is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.

In Other Words,

When you purchase a membership, we store your contact and billing information for our records. For all visitors, we collect anonymized information like your browser type, the length of time you spend on the site, and some demographic data to help us learn more about our users.

2. Use of your Personal Information

RLS Design collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. RLS Design may also use your personal information to inform you of other products or services available from RLS Design and its affiliates that may interest you. RLS Design may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

RLS Design does not sell, rent or lease its customer lists to third parties. RLS Design may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you’ve expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.

RLS Design may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment. RLS Design may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable RLS Design to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.

Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party’s use of your personal information is governed by their privacy policy and not the RLS Design privacy policy.

RLS Design uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers’ needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. We use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services.

RLS Design uses tracking to create remarketing audiences of users based on user behavior and visits to our website. RLS Design may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Users can opt out of some or all of these advertising features by visiting Facebook’s ad page, Google’s opt-out page or resources like the NAI consumer opt-out page. RLS Design may use email addresses to target users with custom ads through third party advertising platforms. RLS Design shares certain customer information described in Section 1 above with third parties to perform services (advertising) on our behalf.

Some web browsers have incorporated “Do Not Track” (“DNT”) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Our websites may not respond to all browser-based DNT signals; however, our websites do respond to the Global Privacy Control (“GPC”) to opt-out of “sales” of personal information and targeted advertising in certain locales. For more information on the GPC and how to use a browser or browser extension incorporating the GPC signal, see https://globalprivacycontrol.org/. You can also use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving marketing from us, and the “sale or share” opt out as described further in this Privacy Policy.

You may opt-out of RLS Design’s use of cookies or other technologies that constitute “selling” or “sharing” under California and other states’ privacy laws, and/or other categories of activities that entitle you to similar opt-out rights under applicable law, by clicking on the button below:

RLS Design may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of RLS Design’s business assets. In such an event, you may not have the right to opt out of any such transfer.

In certain situations, RLS Design provides an API license to business partners in order for them to provide certain RLS Design Services via their own websites or applications. In these situations, we may collect, store, and disclose to the relevant API partner your personal or other input data to (a) enable the API partner to offer our Services and/or its services to you, (b) for purposes of sending you marketing communications as permitted under applicable law, or (c) any purpose for which API partner has the right to under applicable law (e.g., via your agreement to API partner’s privacy policy). We also collect, store and use personal information gathered via the API business relationship for purposes of (1) monitoring and improving our Services, and (2) in order to enable you to create an account directly with RLS Design. “API” means an application programming interface(s) and any accompanying or related documentation, source code, SDKs, executable applications and other materials made available by RLS Design.

In Other Words,

We may sometimes contact you on behalf of another company with a special offer. We may share your account information if we are required to by law or to fulfill services for you. We also collect certain tracking information about your activity on our website to personalize your experience and to improve the service for our members. You may also access RLS Design Services via a third party application or website that connects to RLS Design technology, and in those cases RLS Design may also collect, use and share your personal information in similar ways to those described above.

3. Use of Cookies

Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you and can, in general, only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with RLS Design, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as your billing address. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.

In Other Words,

We use cookies to personalize your experience on our website. If you’d rather we didn’t, you can change your browser settings to refuse them, but this will impair your use of our Services.

4. How Users can Access, Change, Correct, and Delete Their Information

You can access, change, correct, and delete information (including personal information) previously submitted by emailing us through our website contact page at www.rlsdesigninc.com to effect these changes.

In Other Words,

You can access, change, correct, and delete documents or account information (including personal information) through calling our customer service team.

5. Your Other Personal Information Rights

Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.

You may submit a personal information access or erasure request via email to privacy@rlsdesigninc.com. RLS Design will need to collect information from the requesting party to verify their identity, and will respond within: (a) 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances), or (b) the timeframe required by applicable law if different from the times stated in 5.

Please be aware that such a request does not ensure complete or comprehensive access or removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. For example, if your personal information is contained in a document created by an RLS Design user, only that user can delete that document. We reserve the right not to process any privacy requests to the extent not required by applicable law.

California residents have the right to limit the use of sensitive personal information (as defined by applicable California law). In general, RLS Design does not request or require customers to provide sensitive personal information.

In Other Words,

RLS Design is committed to complying with your privacy rights under applicable US law.

6. Security and Retention of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify RLS Design of any unauthorized use of your account.

RLS Design uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. RLS Design regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. RLS Design retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

In Other Words,

RLS Design uses industry standard security measures to keep your personal information safe. You can do your part by using a unique strong password and keeping it private.

7. Children Under Thirteen

Our Services are not intended for use by children under the age of 13, and such use is prohibited by our Terms of Service. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.

In Other Words,

No one under 13 should use RLS Design services.

8. Changes to this Privacy Policy

RLS Design may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.

In Other Words,

This is the most recent version of the privacy policy. If we change it, we’ll update it here.

9. International Transfers

The Website is hosted in the United States. Accordingly, by providing your personal information through the Website, you consent to the transfer of your personal information from your country of residence to the United States.

In Other Words,

RLS Design protects personal data in accordance with the EU-US Data Privacy Framework.

10. Contact Information

RLS Design welcomes your comments regarding this Privacy Policy. Please contact us via our contact page on our websites at www.rlsdesigninc.com or by mail at RLS Design Inc, ATTN: Feedback, P.O. Box 155, 24001 Calle De La Magdalena, Laguna Hills, CA 92654.

For more information, please review our Terms of Service.